The Reason Skip (not his real name) was the worst boss I ever had was that he had no idea what my job was. At the time I managed a team of web designers. It was not a secret that Skip got his job as my boss because he had more time to spend on meetings and oversight. He had no clue what we really did. He had no skills in the area, knew nothing about programming and had no experience managing a team of designers. The result was most of the time I was on my own.
You Can’t Fight for What You Don’t Understand.
Being on your own sounds great but every time I put in the request for new software or upgraded hardware Skip couldn’t explain to his boss why it was needed and I wasn’t allowed to speak to his boss about it. This meant I had to write reports on the use and need of the for every order. Even with the report it would take several months to get a request approved.
The truth is I liked Skip. He was a great guy, constantly wanted to take us out to eat, to ball games etc. He was just a terrible boss.
We all Need Help From Time to Time
I know many people complain about bosses who yell, cuss, back stab etc, but nothing is worse than having a boss who really is clueless in your area of expertise. We all need support, on occasion and a boss like Skip cannot help you or support you in any way other than saying “great job” even if you are failing miserably. I like hearing great job but I like not failing even more.
For tips on true leadership check out the IT Project Manager’s Toolkit. It makes the job of leadership a lot easier.