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The 3 Components of Developing Big Data Capabilities

Before we dive into the depths of Big Data, let’s first define Big Data services. Any activity within an organization that requests the collection, normalization, analysis, and presentation of data is a Big Data service. The responsibility of such a service may include the required hardware and software that is necessary to execute said activities, […]

9 Tips for Creating an IT Service Catalog

Why do you need an IT Service Catalog? Let’s count some of the ways.  A Service Catalog offers your organization an efficient tool you can use to: Define and publish available services. Standardize service fulfillment processes. Establish achievable service levels. Determine the associated costs to manage performance. When the new catalog is in place, IT […]